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Ask Shama: Can email receipt ever be truly confirmed?

Dear Shama,

As an attorney, I send emails, and every once in a while someone says they did not receive it or someone says they read it but based on our face-to-face discussion, I sometimes have doubt. I have heard of programs like Constant Contact and some other programs or apps like Did They Read It that can track each time email is opened or forwarded. The recipient is probably not made aware …