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Ask Shama: Help, Someone Has My Twitter Name!

How can I acquire an inactive Twitter user name?

Dear Shama,

Our company just went through a huge rebranding process. Accordingly, we are trying to set up our new social-media profiles. Facebook and LinkedIn were easy enough. But, we are having an issue with Twitter. Someone already has our company name as their user name. I did some further digging and found that it hasn’t been used in over a …