Insurance is one of the industries where AI has the highest potential — and where the gap between promise and execution is widest. Shama bridges that gap with practical frameworks that show insurance leaders exactly where to start, how to validate, and how to scale AI across their organizations.
Why Insurance Organizations Book Shama
- Advised TransAmerica, Prudential, TIAA, AgFirst, and HollisWealth on marketing and customer engagement strategy during her 17 years at Zen Media.
- Her Applied AI Playbook includes specific applications for insurance: AI-powered underwriting assistance, claims processing automation, personalized policy recommendations, and agent productivity tools.
- The 3-P Model maps directly to insurance: augmenting agents and adjusters with AI tools (People), automating underwriting and claims workflows (Process), and delivering personalized coverage recommendations at scale (Personalization).
- Her regulatory compliance experience spans FINRA, SEC, and state insurance regulations — she understands the governance requirements that shape what AI you can actually deploy.
Recommended Keynotes
Applied AI: What You Can Do Monday Morning
Insurance-specific AI implementation: where to start, how to validate, and how to scale. Includes the 5-Question Pilot Diagnostic, the 90-Day Roadmap, and case studies from carriers, agencies, and insurtech competitors who are already deploying AI at scale.
Winning Customer Loyalty in Insurance
Insurance is purchased reluctantly and remembered only at claim time — unless you change the relationship. This keynote shows insurance leaders how to use AI to deliver year-round value, build trust before the claim, and turn policyholders into advocates.
“Shama was the highlight of our event as the closing keynote speaker. She understood our audience and delivered great value. Not only that, she’s smart, clearly spoken, professional, funny, and easy to work with.”
— Pete Cappa, Event Producer, Prudential
Frequently Asked Questions
Does Shama understand insurance distribution — agents, brokers, and direct channels?
Yes. Shama’s keynotes are customized for the specific distribution model. For agent-focused audiences, she addresses AI tools that make agents more productive and help them retain clients. For direct channel audiences, she focuses on personalization at scale and digital experience optimization.
Can Shama speak at LIMRA, NAILBA, or other insurance industry conferences?
Shama has experience across the full range of insurance industry events. Her content on Applied AI and customer loyalty is directly applicable to life, health, P&C, and specialty lines audiences.
Shama Hyder is a keynote speaker on Applied AI, Strategic Urgency, and business growth. Trusted by Microsoft, Chase, Toyota, NASA, Marriott, and 500+ organizations across 26 countries. Download the free AI Playbook | Testimonials | Fees | Book Shama
Ready to create transformation in your organization?
Let’s talk about which keynote fits your event.