AI in Action: Practical Tools You Can Use Monday Morning for Real ROI
Shama introduces the 3-P Model and shows energy leaders how AI can elevate team performance by capturing best practices and scaling them across the organization. Process: streamlining workflows from asset management and predictive maintenance to grid operations and regulatory compliance. Personalization: making customer interactions responsive and proactive, from outage communication to billing and energy management. She addresses the AI Evolution framework (Assistant to Partner to Operator), providing a clear, staged approach to adoption that respects the critical infrastructure realities energy demands.
